Privacy Policy

Pipe Masters LLC (“Pipe Masters,” “we,” “us”) respects your privacy. This page explains what we collect when you contact us and how we use it.

What we collect

When you call us, submit our callback form, or message us through the website chat, we collect the details you provide, such as your name, phone number, email, address, and a description of the work you need, so we can respond and schedule service.

How we use it

We use your information only to contact you, provide estimates and service, and keep records of the work performed. We do not sell your personal information.

Phone, chat, and cookies

Our phone line and website chat are answered around the clock by an automated assistant (“Rose”) that takes down your request so a member of our team can call you back. Calls may be recorded for quality. The chat runs on a third-party messaging platform, and the embedded Google map is served by Google; these providers may set their own cookies or collect basic technical data (such as your browser type) when you use them. We use these services only to communicate with you, and we share your details with the technicians handling your job, never with advertisers.

Contact

Questions about this policy? Call us at (908) 420-4028 or email pipemastersnj@gmail.com.